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DroBot takes care of your flies. Free your hand and time. Let the flies healthily when you need them.
To keep your stocks healthily, our transfer machine has advanced growth monitor and contamination-proof system.
The DroBot specialist will contact you within 24 hours.
Please contact with DroBot. We will help you to finish the purchase.
The DroBot specialist will contact you for arrangements within 24 hours.
You can order your own stocks by Email/+886266050501, DroBot will ship the stocks in a week.
If your equipment has issues, please contact DroBot by phone (+886266050501) or email (service@DroBot.com.tw). We will provide technical support. Our professional technician can assist you to confirm the situation of machine by video call or phone. If the equipment needs further repair, we will:
If your products are out-of-warranty and occur some problems, we keep our assisting services for you. Please contact DroBot by Phone or email for more details. We will charge the extra component or maintenance fee if need.
Yes, all types of our auto-machine should apply EZ-Collect vials to make sure the normal function of the auto-machine.
Yes, the EZ-Collect vials can be reused, DroBot will launch a new vial wash machine soon.
EZ-Collect vials can fit all types of regular fly food dispensers.
We will ship the fly food as soon as possible. We will make sure the food fresh.
To prevent the contamination, we cook the fly food in independent room and warp the food by gauze.
Depends on your location. In Taiwan, you can transfer your fly stocks by mailing or picking them up in a laboratory. In other countries, you can only transfer your fly stocks by mailing stocks.
Yes, we are glad to help the fly community. We will send the stocks to a specific location after we received the confirmed letter from the original owner.
We cooperate with Chunghwa Post, and we also accept FedEx or other transport companies.
For your stock safety, we recommend you duplicate the stocks in the lab before we notify the condition of stocks. If the stocks died during shipping, we would contact you for more details.
To ensure the health of newly arrived stocks, our senior technician will heed the newly arrived stocks at an independent room in at least three months. During the Observation Period, we will update the latest status weekly.
To keep your stocks healthily, our transfer machine has an advanced growth monitor and contamination-proof system. DroBot also provides the premium plan which contains an extra independent stock room and multiple copies for each stock.
DroBot will take care of every stock carefully. In the case of stock unhealthy, DroBot has an emergency rescue protocol. If the stock has any problem, we will inform the owner and discuss the further solution.
When DroBot received your request, DroBot will send the stocks as soon as possible. Please contact DroBot for more details.
DroBot only provides fly-keeping services and does not own those fly stocks.
Your privacy is very important to us. DroBot has a full privacy policy including a non-disclosure agreement.
Yes, Please contact DroBot for more details.
Payment is due within 30 days of receiving your order. If no payment is received, DroBot Inc. has the right to cancel your order without notice.
If you are interested in the vial wash machine and drug screening service,
please leave your contact information.
We will give you a newly released product information and discount.